Centro de Ajuda

I signed up to use ChatGPT, Claude, or Gemini. Was that Chatex?

CXChatex Team
AI
Atualizado há 2 meses
1 min de leitura

Use the billing recovery flow to confirm whether a charge belongs to a Chatex account.

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O corpo deste artigo está disponível em inglês enquanto finalizamos a versão localizada.

It may have been Chatex if you subscribed to a service that offered access to multiple AI model families in one place.

The fastest way to confirm is to search your inbox for the subject Your Pro plan is ready and look for your Chatex support code.

If you are still not sure, use the support page and choose Billing / charge. The flow checks support code, likely account emails, and then charge details to determine whether the purchase belongs to a Chatex account.