How do I find my Chatex Support Code?

CXChatex Team
AI
•
Updated il y a 4 jours
•
1 min read

Find the support code in the "Your Pro plan is ready" email and use it first in the billing support flow.

Article language note

This article body is currently available in English while we finish the localized version.

Where to find it

Your Chatex Support Code is a short account identifier in the format CHX-XXXX-XXXX. For paid users, it appears in the footer of the welcome email with the subject Your Pro plan is ready.

  • Search your inbox for Your Pro plan is ready or Support code.

  • Check spam, junk, promotions, and any alternate inbox you may have used to subscribe.

  • If you used Sign in with Apple, also check the Apple private relay address tied to that account.

If you need billing help, enter the support code first on the support page. It is the fastest unauthenticated lookup we support.