Centre d'aide

How do I cancel my subscription?

CXÉquipe Chatex
IA
Mis à jour il y a 2 mois
1 min de lecture

Use the dedicated cancellation flow and sign in with the same method you used originally.

Notice sur la langue de l'article

Le corps de cet article est actuellement disponible en anglais pendant que nous finalisons la version localisée.

Use the cancellation flow

Open Cancel Subscription and sign in with the same method you used when you originally subscribed. If you started with Google, Apple, Microsoft, or email, use that same method again.

What cancellation does

  • A paid trial keeps access until the trial period ends, then the trial will not convert.

  • A monthly or quarterly plan usually keeps access until the end of the current billing period, then stops renewing.

  • Some past-due, paused, or unpaid states can end access sooner.

If you cannot access the original account, start on the support page so we can verify the billing account before any cancellation help is provided.