How do I cancel my subscription?

CXChatex Team
AI
Updated il y a 8 jours
1 min read

Use the dedicated cancellation flow and sign in with the same method you used originally.

Article language note

This article body is currently available in English while we finish the localized version.

Use the cancellation flow

Open Cancel Subscription and sign in with the same method you used when you originally subscribed. If you started with Google, Apple, Microsoft, or email, use that same method again.

What cancellation does

  • A paid trial keeps access until the trial period ends, then the trial will not convert.

  • A monthly or quarterly plan keeps access until the end of the current billing period, then stops renewing.

If you cannot access the original account, start on the support page so we can verify the billing account before any cancellation help is provided.