Everything you need to manage your Chatex account
Current Chatex email sign-in uses sign-in links, not a classic forgot-password flow.
You can change your account email from the Profile email page using a verification code.
You can connect or disconnect supported social sign-in methods from the Connections page.
Current Chatex email sign-in uses sign-in links instead of a user-managed password.
Use the Profile page to edit your name, phone number, locale, and profile photo.
Most login issues come from using the wrong sign-in method or expecting a password reset flow that does not exist in the current app.
An unexpected sign-in email usually means someone entered your address, not that they successfully accessed the account.
Use the support flow first for billing, account recovery, and structured support requests.
The current self-serve flow closes the account and blocks normal access until support reviews the case.
Sign in with Apple can attach a private relay address to the account, but the exact stored address is not always discoverable from Apple settings.
Use the original provider or email flow that created your Chatex account.
Magic links expire quickly, and older links stop working after you request a newer one.
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