Center za pomoč

I signed up to use ChatGPT, Claude, or Gemini. Was that Chatex?

CXEkipa Chatex
UI
Posodobljeno pred 2 mesecema
1 min branja

Use the billing recovery flow to confirm whether a charge belongs to a Chatex account.

Opomba o jeziku članka

Vsebina tega članka je trenutno na voljo v angleščini, medtem ko pripravljamo lokalizirano različico.

It may have been Chatex if you subscribed to a service that offered access to multiple AI model families in one place.

The fastest way to confirm is to search your inbox for the subject Your Pro plan is ready and look for your Chatex support code.

If you are still not sure, use the support page and choose Billing / charge. The flow checks support code, likely account emails, and then charge details to determine whether the purchase belongs to a Chatex account.