Help Center

How can I get a refund?

CXChatex Team
AI
Updated last month
1 min read

Charges are generally non-refundable except where required by law.

Refund eligibility

Charges are generally non-refundable except where required by law. Forgetting to cancel, changing your mind after use, or no longer needing the service usually does not qualify for a refund.

If you believe a statutory refund right may apply, start on the support page. The current support flow first tries to match the billing account using support code, account emails, and charge details before asking for anything more.

See our full Refund Policy for the legal terms.